FAQs

Collapsible content

Does it need constant charging?

No. You can run it wirelessly on the battery or keep it plugged in through USB Type-C for nonstop protection.

What pests does this work on

It also traps fruit flies, gnats, house flies, moths, mosquitos, bees, hornets and wasps, depending on environment and placement.

How do I clean it?

Just twist off the bottom storage tray, empty the insects, and wipe with a small brush. No need to touch the inside components or wiring.

Can I use it outdoors?

Yes — it works great on balconies, patios, or during camping. For best results outdoors, keep it slightly elevated and turn it on before people go outside, so it lures insects away early.

How large of an area can it cover?

It’s designed for personal and room-level coverage — bedrooms, offices, patios, RVs, and tents. For best results, place it 2–4 feet above the ground and away from other light sources.

Does it make any noise while operating?

It runs quietly, making it ideal for bedrooms, nurseries, living rooms, or camping. No buzzing or zapping sounds — just a soft airflow.

How does this trap actually work?

The trap uses a soft UV light to attract mosquitoes, then pulls them inside with a built-in airflow system and safely traps them. Once inside, they dehydrate and die — no chemicals, no residues, no burning smell.

Is it safe for kids and pets?

Yes. The trapping method is physical and enclosed, so there’s no shock exposure, no sprays, and no toxins. The protective grid spacing also prevents small hands or paws from touching the internal mechanism.

How long does the battery last?

With the built-in 1200mAh rechargeable battery, it typically lasts 8–12 hours per charge, depending on usage mode and brightness. It can also be kept plugged in for continuous operation.

Do I need to replace parts or cartridges?

No refills or cartridges are needed. Just empty the collection tray occasionally and wipe with a brush (included).

✅ 30-Day Money Back Guarantee

We stand behind our product, and we want you to experience it first, not take a gamble on it.

If you don’t love it within 30 days:

  • ✅ We’ll refund your purchase — in full
  • ✅ No return fees
  • ✅ No restocking charges
  • ✅ No complicated forms

Just message us through chat, and our team will handle everything for you.

Try it for 30 days.

If it doesn’t make your home more comfortable — you get your money back.

Real guarantee.

Real protection.

Zero risk.

How do I start a return or replacement?

Just message us through the chat on our website. Tell us what happened, and our team will process it for you — no long wait times or paperwork.

Do I have to pay return shipping?

No — return shipping is 100% free as well. You won’t pay anything to send it back.

What is your return policy?

We offer a simple, customer-first return policy:

  • ✅ Free returns
  • ✅ No restocking fees
  • ✅ No complicated forms


Just contact us through chat and we’ll handle everything for you.

What if my package arrives damaged or doesn’t work?

No stress — just chat with us and we’ll take care of it. We offer hassle-free replacements at no cost.

Do you ship internationally?

Yes — we ship worldwide. Delivery times may vary slightly based on region, but shipping remains free.

How long does delivery take?

Most orders arrive within 5–10 business days, depending on your location. You’ll receive tracking updates once your order ships.

I didn't receive my order?

If you don't receive your order, we will refund 100%